Terms of Service

1. Overview & Template Notice. These Terms of Service govern all online orders and use of the Kolofon storefront. (Template buyer note: customize these terms with your own shipping, return, and jurisdiction policies before taking live orders.)

2. Orders, Pricing & Dispatch. All prices on the Kolofon storefront are listed in Indonesian Rupiah (IDR) and include applicable local taxes unless stated otherwise. Orders placed before 2 PM WIB on business days are dispatched the same working day from our South Jakarta apothecary.

3. Returns & Skin Compatibility. Unopened bottles in their original sealed packaging may be returned within fourteen days of delivery. Please review the full INCI ingredient list published on each product page and patch-test new formulations on the inner forearm for twenty-four hours prior to facial use.

4. Damaged Shipments & Support. If an item arrives damaged in transit, send your order number and a photograph of the parcel within forty-eight hours of delivery to hello@kolofon.studio for a replacement.